Fix your schedule settings to fit your lifestyle!
- Balance comfort and cost by eliminating daily wasted energy.
- Find the setting that’s costing you the most, and fix it, with Synergi’s scheduling tool.
* Upcoming: Save money with Synergi’s smart optimization – just set your desired temperature and Synergi will work the rest.
Frequently asked questions
Do I have to pay to use the app?
If your heat pump is not wifi-controlled and you want to use Synergi, we highly recommend getting a Sensibo device. They cost around 80-90€.
Other than that, the app and all essential services are currently free for users, and we have no plans to change that. As the app develops and we get your valuable feedback, we might add some paid premium features later.
We are also collaborating with utility companies so they can offer our app services directly to you. That way, you will have a more centralized manner of dealing with all your electricity needs.
What types of heating & cooling devices do you support?
Synergi supports heat pumps and Sensibo devices. We will add support to more heating and cooling devices (radiators, thermostats) in the near future.
Air heat pumps:
- Mitsubishi (Wifi-supported models)
- You can retrofit any air heat pump with Sensibo Sky
What do I need to connect my heating and cooling device to Synergi?
You need Synergi supported heating & cooling device (see earlier question) and nothing else.
Does the service collect information about me?
The service collects only the necessary information, which is used to enable us to control your heating & cooling device (or optimize your heating). We will never store any of your login information.
Do you have iPhone and Android apps?
For now, Synergi offers a super flexible web app that works wonderfully on mobile and desktop. This enables us to develop the product faster based on your wishes (currently, we ship ~20 new weekly updates).
We’ll start developing iPhone and Android apps at the end of the year. So, no worries – your wishes have been heard!
Is your application secure?
Yes – your data privacy and safety are a top priority.
We never save or store login information (username, password) on Synergi. In addition, we have partnered with the most robust Norwegian solar integration service to connect and communicate with your devices.
Where does Synergi work?
We currently support heat pump owners in most European countries, such as Austria, Belgium, Estonia, Finland, France, Germany, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Sweden, and the UK.
How can I disconnect my heating and cooling device from Synergi?
You can disconnect your device easily directly from the app by using the Disconnect vendor button.
Alternatively, you can disconnect your heating & cooling device by changing the password of your device login (e.g., through your Mitsubishi app), which will remove Synergi’s access to your heat pump at once.
How can I delete my Synergi account?
Email us at [email protected] if you wish to delete your Synergi account. We delete your account and all your data from our platform and services.
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